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Oculus Rift Platform Temporarily Broken Due to Certificate Expiring

Category: General News
Posted: 09:01AM

Those of you with an Oculus Rift VR headset might have noticed it being unusable recently, an issue that lit up a corner of the Internet it seems, but has since been fixed. Apparently the issue relates to how the Oculus software contacts servers as the security certificate used to protect the connection expired. Without a current certificate, the connection would not succeed, causing the problem.

Oculus has now issued an updated certificate, but, perhaps ironically, delivering it presents an issue as the software cannot automatically update itself to receive the certificate. The company has put together a support page where it directs you where to find and how to install the patch. While the technical issue has been resolved, there are some users who are less than pleased with Oculus, as the company lacks 24/7 customer service and apparently also failed to notify users of the problem, by either reaching out or posting the information in a timely manner. Perhaps we will see Oculus customer service improve for the future.

Source: Oculus forums

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