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Microsoft Pays $10,000 Judgement Over Unwanted Windows 10 Update

Category: Operating Systems
Posted: 12:23PM
Author:

Last year Microsoft released Windows 10 to the public, and users of many older versions of Windows have the option to freely update to the latest OS. Since about the beginning of the year, I have been running Windows 10 on both of my computers without issue, but not everyone has been so lucky with the upgrade. In Sausalito, California, for example, a woman's computer upgraded to Windows 10, without her approval, and after the upgrade failed, the computer she used to run her travel agency business became unstable to the point of being unusable. She did reach out to Microsoft's customer support, but after that failed to resolve the issues, she sued the company and won. Last month Microsoft decided to drop the appeal, and paid the $10,000 judgment intended to compensate the woman for lost wages and the price of a new computer. Microsoft cited avoiding the additional costs of continued litigation for why it halted the appeal, and is still denying any wrongdoing.

If you continue reading the Seattle Times article linked below, you will find other stories of issues with the Windows 10 upgrade process, as it has apparently become more aggressive of late. There is only about a month left before the free upgrade period ends, and it seems Microsoft wants as many people as possible to take advantage of this offer. The company's target is to have one billion devices running Windows 10 by the middle of 2018, but the current number is at around 300 million, so it has a way to go.

Source: Seattle Times



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