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PC Doctor Service Center 6 Review

ccokeman    -   December 17, 2007
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Specifications:

Target Users

  • Retailers
  • Enterprise PC service organizations
  • PC repair centers
  • Mobile PC technicians
  • Low-volume PC manufacturers
  • Low-volume warranty repair centers
  • System designers
  • Hobbyists

Product Includes

  • Diagnostic CD for both Windows and low-level hardware testing in the offline diagnostic OS
  • CD and DVD test media
  • Five loopback devices for RJ45 ports, game, serial, audio, and parallel ports
  • PCI POST card
  • Power supply tester
  • Multipurpose USB Device bootable to the offline OS for low-level testing
  • Quick Start Guide
  • Comprehensive documentation for advanced product usage

Features:

  • More than 300 current, up-to-date diagnostics
  • Hardware test devices — power supply tester, POST card, network tester, and loopbacks
  • Bootable Multipurpose USB Device indicates test status
  • Easy-to-use, intuitive graphical user interface
  • Fast, 10-second start-up with no installation requirements
  • Direct System Information™ architecture gathers information directly from devices
  • Runs under Windows Vista, XP, Server 2003, 2000, and the included offline OS (contact [email protected] for legacy support of Windows 98/ME or NT)
  • Multiple boot options: Hard drive, CD, New Multipurpose USB Device
  • Updated script editor to create custom test scripts for your specific systems or recurring problems
  • Test results can be saved and printed

Key Benifits:

  • Shorten your service delivery times — fast, accurate diagnostics reduce time to troubleshoot and repair systems
  • Reduce your service delivery costs — accurate tests help reduce out-of-box-failure (OOBF) rates in manufacturing and no-trouble-found (NTF) rates for components in service organizations
  • Eliminate guesswork — comprehensive testing with the same industry-standard diagnostics used by the world's largest PC manufacturers quickly finds the real problem
  • Intermittent problems and unbootable systems can be diagnosed accurately using the offline, bootable OS included on the CD and Multipurpose USB Device
  • Deliver service into the field — the kit includes hardware test devices, test media, and software diagnostics in a compact satchel
  • Increase customer satisfaction with your service — reporting features help you explain your troubleshooting conclusions to end-users and provide them with a record

All information taken from the manufacturers website at http://www.pc-doctor.com/pcd_service_center.php




  1. Introduction & Closer Look
  2. Closer Look (Tools)
  3. Closer Look ( Tools Continued)
  4. Installation & Configuration
  5. Closer Look ( Low Level Software)
  6. Specifications & Features
  7. Testing
  8. Conclusion
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