Mushkin Interview and Tour 2011Bosco - April 28, 2011
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We at OverclockersClub have worked with Mushkin since 2006 and have watched them grow into a power-house company. There is a saying that big things come in small packages and this suits Mushkin to a tee. They may not have hundreds of employees or dozens of offices, but they sure do damn well with what they have. I spent two days in the offices watching, asking questions and learning how they do business. I was amazed at the overall moral of the company and how everyone smiles and just loves their job. One thing that stood out to me was when they got a big order, and everyone ran to the back to help out and pack orders. When I say everyone, I mean everyone - sales people, tech guys - even the president of the company. I don't know about you guys, but I don't hear or see too many presidents packing orders. I could be wrong though, but it's nothing someone that happens often in this industry, that's for sure.
Twice while I was there, customers rang the bell to be let in to buy memory. They don't push office sales, but Nick, one of the sales guys, ran to the back and made their order up and sent the customer on their way happy. I know of a few companies around my neck of the woods that won't do that - they make you go online to get it, so it's nice to see Mushkin taking that extra step.
The amount of testing that Mushkin does on their stuff amazed me yet again. Not to say that other companies don't do the same, but seeing first-hand what they do to make sure their products are reliable, is pretty interesting to see in the flesh. Mushkin is getting ready to move to another office, which will be their third office since we did out first interview with them. The new office is going to be a whole lot bigger then they have now, so I look forward to checking out their new place once they are all settled. I want to thank the Mushkin team for opening its doors and allowing me to be part of their team for a few days. I had a great time hanging out with them during and after work, and I look forward to doing it again in the future. Hopefully next time, we won't wait for another four years to go by before we do!