One of the worst things that can happen to a computer is a hard drive failure, since the hard drive contains all your precious data, such as photos, important documents, work related projects etc. Seagate is therefore offering two new services called Seagate Rescue and Seagate Rescue and Replace. These two services allow the customers to send their dead hard drives to Seagate, who will then try to recover the data found on the hard drives. With the Seagate Rescue and Replace plan, the customers will also get a replacement hard drive. The services cover almost any brand of hard disk drives and solid state drives, and they will cover physical damage, data corruption, and accidental deletion.
"Seagate is very much aware of the level of trust our customers are putting in us by placing their data on our drives. We [therefore] provide peace of mind for those unforeseen events that might damage a drive or its contents." said vice president of marketing at Seagate, Scott Horn. "These new data protection plans offer an easy and user-friendly method of helping consumers manage the challenging experience of the potential loss of their most important files, data and memories."
The Rescue plan will cost $30 for two years, $40 for three years, and $50 for four years. The Rescue and Replacement plan will cost $10 extra, no matter the number of years, but that is a low price for a new hard drive. The services are only available through www.seagate.com; however, it will be available at specific retail partners in the US and in Europe and Asia at a later date.
Source: Press Release