Video Streaming Service Vudu Victim of Burglary; Hard Drives with Customer Info StolenCategory: General News
Posted: April 9, 2013 06:45PM
Digital theft has been all over the news in recent years, but earlier today video streaming service Vudu reported a more conventional theft. On March 24, someone broke into the Vudu offices and took a number of items, including hard drives full of customer information. Yes, you read that right, a physical burglary occured at Vudu and not a website hack. The hard drives contained customer names, email addresses, street addresses, phone numbers, account activity, birth dates, and the last four digits "of some credit card numbers." Vudu doesn't store full credit card information on the hard drives so that is safe. Passwords aren't either, but only if you log in through another site. Stored passwords are encrypted, and while Vudu doesn't believe it can be compromised, it doesn't want to risk it so every customer's password has been reset.
As a precautionary measure, Vudu is allowing every affected account to receive the protection benefits of AllClear ID. It runs for one entire year starting today, and includes pretty much every kind of protection possible just in case someone's identity is compromised. Accounts who never set a password with Vudu and used another means to login aren't eligible for AllClear since there's no risk of password hacking. More information can be found at the source below, including how to contact Vudu if you suspect any fraud.