New Steam Subscriber Agreement Revision Blocks Class Action Lawsuits - Still Allows for Individual ActionCategory: Gaming
Posted: August 1, 2012 04:16PM
Steam has a new client update that just released yesterday, and once it finishes installing you will be asked to accept a new Subscriber Agreement. If you happen to read the fine print, you will see there is a new provision in it that blocks class action lawsuits. Other companies have done the same recently, so it is not too much of a surprise for Valve to follow suit. Valve is removing the ability to join a class action lawsuit, but it is still allowing for individuals to take action. Any dispute that cannot be resolved between Valve and a customer, like over prices, can go to small claims court or arbitration. Valve will even reimburse the customer's arbitration fees regardless of outcome, unless the case is "frivolous or the costs unreasonable." Basically Valve wants to protect itself and its users from meaningless class action lawsuits, especially when those can take years to resolve and offer a minimal payout.