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GAME Australia Enters Administration - No Refunds for Canceled Diablo III Pre-Orders

Category: Gaming
Posted: May 14, 2012 01:11PM
Author: bp9801

If you happen to live in Australia and use one of the many GAME stores, I wish there was better news. GAME Australia has entered administration, with the same administrators handling duties from GAME UK's administration. This means GAME Australia needs to find a buyer or risk losing stores, but hopefully someone can take over just like what happened with GAME UK. However, due to the administration, all GAME Australia locations will not receive any copies of Diablo III and all pre-orders will not be refunded. That is not exactly what you want to hear, especially since you will not get your money back. Pre-orderers can email GAME Australia to receive more information, but it does not look like anything can be done. Maybe Blizzard can step in and fix the issue, but Aussie gamers hoping to get Diablo III need to look elsewhere. As for GAME Australia, hopefully there will be a buyer found soon.


Update: Blizzard has stepped in and will take care of everyone who pre-ordered Diablo III from GAME Australia. So long as you have the original receipt, you can head over to Diablo III's website and purchase the digital version before May 21st. Then you submit your receipt to Blizzard, which then refunds your GAME pre-order amount back to how you paid for the digital version. You have to submit your receipt before June 30th, but at least Blizzard is trying to make things right.



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slick2500 on May 14, 2012 04:43PM
Wow this is kind of a shady thing for a business to do, I don't understand how they can get away with not refunding peoples money. As a business they had to know that this was coming, it doesn't take a rocket scientist to read a P&L, where I work we go over this stuff once a month. They should have stopped accepting pre orders and started refunding peoples money a long time ago. I feel sorry for the people that are getting the shaft because of this.
Guest comment
TheChosenOne on May 14, 2012 05:40PM
http://www.accc.gov.au/content/index.phtml?itemId=1009395 There is only one way to get your money back, become an unsecured creditor, spread the word.... I my self did not pre-order from game, but spread the word that there is some hope left...
That_Guy on May 14, 2012 07:39PM
Gamers should get their Diablo, period. Diablo should get GAME's souls.

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