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Macintosh Computers Hit With Virus, Apple Does Nothing

Category: Bugs / Virus
Posted: 08:32PM

As the Macintosh line of computers gain popularity, it also grabs more attention from virus developers. If you remember learning earlier in the month there has been a pretty successful virus going around named Mac Defender, which tricks careless Mac users into downloading its scareware. Once installed the software will periodically open up the browser and display pornographic images, or may tell the user they need to buy the full version to get rid of their virus infestation. Many users would quickly turn to their AppleCare representatives to help them but would quickly learn that this would not be the answer. Ed Bott from zdnet.com had a chat with one of the head AppleCare specialists on exactly what has been going on with this new Mac epidemic. The representative said that their office has been overwhelmed with calls regarding the new virus. AppleCare has been ordered not to assist the affected customers in removing the malware from their machines. Apple states that it should not be relied on for every problem that comes along, and that antivirus software should be the one to deliver the fix.

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road-runner on May 21, 2011 08:54PM
LOL.... LMFAO....
Muchoman1 on May 21, 2011 09:56PM
Comp Dude2 on May 22, 2011 01:52AM
great title :)
Guest comment
RADEON on May 22, 2011 07:00AM
Sounds like Apple is sick of their own customers. HAH! I can only imagine some of the calls Apple customer service gets.
Guest_Jim_* on May 22, 2011 10:05AM
It's not like you'd contact Microsoft about a Windows virus, but then it's not like Microsoft tries to control every aspect of your computer from what software you can run to what hardware you can have. Guess what Apple, you want the control, you should also take the responsibility.
slick2500 on May 22, 2011 10:28AM
Yeah but I am almost certain that if you have a virus Microsoft would at least point you in the right direction as to how to remove a virus from your system.
Guest_Jim_* on May 22, 2011 03:17PM
Probably to Microsoft Security Essentials, which isn't bad.
potatochobit on May 22, 2011 10:37AM
apple care is a warranty service - you have to pay EXTRA for it, about 200-300$ Also, apple markets their products as virus free, so they need to make good on that claim and fix it or stop telling people this
danieljury3 on May 23, 2011 12:58AM
I see it as apple being in denial
Guest comment
mikeguru on May 22, 2011 06:49PM
Get your facts straight - it's not a VIRUS, it's a "Trojan". And since when is the act of clicking (or not) on a link on a web site the responsibility of the computer/software/OS manufacturer? PEOPLE ARE FOOLISH, NAIVE, AND CARELESS in how they use computers. In that regard, Mac users are NO DIFFERENT than Windows users.
Munkypoo7 on May 22, 2011 06:54PM
Agreed, people will always be stupid and click on malicious links. Oh and those Nigerian bank scams... I'm going to be rich off of one of those Nigerian princes... :D

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