Seagate 7200.11 Disk Drive Woes Continue

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Seagate 7200.11 drives are the subject of much discussion lately as owners are reporting an alarmingly high failure rate. According to Seagate, the cause of the failure can be traced to a bug in the firmware that can cause freeze ups or, in some cases, the drive to lock up when it is powered on. According the the Seagate support site, the drives affected by this problem are Barracuda 7200.11, DiamondMax 22 and Barracuda ES.2 SATA models manufactured through December 2008. Seagate had posted a firmware upgrade, version SD1A, but after some users found that the upgraded firmware actually bricked their drives during the update process, Seagate has since pulled the firmware upgrade from its support site. Right now it is recommended that you not upgrade your drive firmware until Seagate gets this whole mess sorted out. The data is not affected and still remains on the disk and now Seagate has announced it will offer free data recovery services through its in-house data recovery unit. Users should contact Seagate via the support site for help.

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malmsteenisgod on January 20, 2009 04:20PM Now is this still only the 1TB 7200.11 that is having the problem, or are all capacities of the 7200.11's experiencing issues? I have the 500GB 7200.11 and it hasn't failed, hopefully it won't. reply to this

Nemo on January 21, 2009 05:42AM It affects several models in the 7200.11 family, not just the 1TB model. You can check out the specific drives on the Seagate support site linked in the news item. reply to this

Brij kishore sharma on January 21, 2009 06:17AM I have 2 seagate Barracuda 500gb hard drives. i havn't found any problems yet. reply to this

Nemo on January 21, 2009 12:12PM I have five 500GB Seagate ES.2 drives and no issues yet. The same goes for my 1TB Seagate drive. Here's a link to another article that discusses the drive models affected: http://news.cnet.com/8301-17938_105-10146909-1.html?tag=newsLatestHeadlinesArea.0 reply to this

Nemo on January 22, 2009 11:55AM New firmware has been released - http://www.overclockersclub.com/news/23868/ reply to this

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