Not long ago, sound card maker Creative decided to punish some of its customers for upgrading to Windows Vista. You see, Vista processes audio differently than XP did, and Creative's...umm...creative brain trust decided that, in an attempt to recoup some of the money spent developing drivers for Vista users, they would charge SoundBlaster Audigy/Vista users $10 for the privilege of restored functionality via their ALchemy driver - but they would not charge X-Fi users at all. Audigy users were outraged, but many still paid up. Fast forward to now - Creative is still reeling from the incredible customer backlash caused by the danielk fiasco, and needs to do something that will generate good publicity and warm fuzzy feelings. The plan is to stop demanding money from users who just want their sound cards to work, provide the ALchemy software for free, and offer customers who had previously paid a refund. Customers have until June 30 to visit this webpage and request the refund. Seriously, Creative - way to go. That was a smart decision.