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News: iPhone price cuts and an apology

Category: General News
Posted: 12:13PM

c|net -

Apple dominated the technology headlines this week, as it typically does following highly anticipated product unveiling's like the one held Wednesday. But this week's news wasn't just about the shiny new iPods and related features CEO Steve Jobs introduced in his polished presentation at San Francisco's Moscone Center. It was about the huge price cut Jobs announced for the 8GB iPhone--from $599 to $399, and the resulting anger expressed by those loyal fans who were first to buy the product at the higher price point. Following the uproar from customers--and in a rare admission of a mistake--Jobs on Thursday posted an open letter on Apple's Web site acknowledging the company shouldn't have treated its early adopters in such a fashion and offering them a $100 store credit.

"I feel wronged and misled by Apple. Such a quick price reduction indicates that Apple premeditated this reduction before the initial release," Kushner wrote, addressing Jobs. "I read your public response on Apple.com to this issue, but I still feel that the solution you are offering is not adequate."

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