NGOHQ - "The developer's support is very important to keep the game running, fixing
bugs, and to prevent cheating. That's why many online games are being patched all the time - sometimes the developer is making a mistake that can have a big negative influence over the game. For example, Client & Server stability issues that can lead to a crash. Usually, when a respected developer is making these kinds of mistakes, they release a fix in a timely manner of a few hours or a week. At least, that's what usually happens when a respected developer (like Valve, for example) has a bug in one of their popular games."