Article: Why Firing Apple Forum Staff Was Wrong

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Posted: August 10, 2006 09:39PM
Author: hndgns4hrts

OSWeekly - "No matter how confident a company may be about the products and services that they offer, there's just no excuse for thinking that the user experience is going to be perfect. I know you believe in your product, but you have to be able to convince others that you have something worth using, too."

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